Home > Social > Facebook, this must change

Facebook, this must change

Facebook has grown to be more than just a social platform where friends meet. You have groups and communities of every conceivable type, where people of every convictions engage and debate anything you can think of. Groups where people have opinions, are passionate and put ideas to the test.

It has been grand, but lately a negative trend (or technique) has evolved; and sadly Facebook don’t seem to get the full scope of its impact. For them that is.

Childish games

College student looks at sign on classroom door: Blame Shifting 101.

We did this as kids!

It reminds me of behaviour you could see in highschool, where someone would do something illegal, and then point the finger at those who tried to stop the act (also known as blame shifting). Today this has evolved into a type of “revenge” tactics, where individuals who lose an argument (regardless of what it may be) get back at others by falsely reporting them.

At first glance this looks silly enough. Go ahead and report me, I have nothing to hide right? Well it would be silly if Facebook actually took such complaints serious and actually looked at what was written with human eyes. Sadly they don’t, and without any consequences involved for people who maliciously report users out of sheer spite – the stage is set of the worst of trolls to do what they do best: cause mischief and mayhem for upstanding members.

This has reached such heights that we now see the proverbial “drive-by” reporting of people they don’t like or disagree with (especially in political and economic forums) and it goes un-checked by Facebook.

This is a very negative trend for the platform and has already caused considerable damage; To Facebook that is. Why? Well people just move on when the format puts trolls, group campers and reporting snipers (call them what you will) at equal odds with honest, responsible adults that engage in debate.

Group campers and trolls

I was just informed that I had been “reported” and consequently expelled for 7 days due to a violation of terms. I was quite shocked to read this, so I took the time to go through these terms. I was at a complete loss of which of their standards I had violated. And as it turned out, I had broken none of them. I would never dream of posting pornography, I have not made racist remarks (quite the opposite! In 2017 I kicked a total of 46 members from Delphi Developer for rubbish like that), nor am I a member of the anti-christ movement and I don’t go around looking for fights either.

What I had done however, was to catch two members of a group using fake profiles. And in debate with one of these, telling the individual that his trolling the group is neither welcome nor decent – his revenge was to report me (!).

troll

Not all sayings translate well to English

What really surprised me was how Facebook seem to take things at face value. There is no way that a human being could be behind such a ruling; at least not people fluent in Norwegian.

First they seem to employ a simple word check, no doubt looking for curse and swear items (using google translate or some other lookup service). If you pass that, they seem to check for references to a person or individual in conjunction with negative phrasing. Which, let’s be honest, is a somewhat grey area considering their services covers a whole planet with hundreds of cultures.

In this case the only conceivable negative phrase in my post was “Go troll under a bridge“, which is not an insult but an expression with roots in Norwegian folklore. In Norwegian lore trolls typically lived either up in the mountains or under a bridge. And you had to pay the troll not to eat you (a somewhat fitting description considering the situation).

This goes to character. Namely when the person (or fake profile) here did nothing but post statements designed cause problems for other members, then that is the very definition of a net-troll. So telling such an individual to troll under a bridge is the same as saying “stop it and get out” [loosely translated]. I could have just banned him, but I tend to give people the benefit of the doubt.

Facebook as a viable platform

I hope Facebook wakes up, because this type of “tactics” has grown and is being used more and more. And if you score a single point on the above criteria, regardless if the person who reported the incident is also the source — you are just banned for 7 days. Surely, the act of reporting someone who has not violated the terms should carry equal weight? But that is where Facebook just hides behind a wall of Q&A without any opportunity for actual dialog. They don’t seem to care if the report was false or a pure act of revenge – they just blindly accept it and moves on.

The result of this? Well, it’s sort of self-evident isn’t it? People will have to deploy the same tactics in order to survive and protect themselves from such attacks; and voila – you have the extreme rise of fake profiles which has just exploded on Facebook.

troll_platform

Viable platform? I am really starting to question this

Well im not going to create a false profile, because I have some terms of my own; commonly known as “principles“. I run several large groups on Facebook and have been nothing but an asset to their growth. And if they want to lose 7 days of high activity, that is their loss. I am also starting to question if FB is a viable platform at all when a guy running 3 large groups and two businesses there (with a 15 year membership history) can be so easily barred by a fake profile.

But sadly I will stop talking to people who get into arguments and just report + kick them from whatever group they are in. Its sad, but those are the results of the absolutely absurd practices of Facebook. So until their filters employ some logic to them, that’s the way things are.

You cannot run a business on kindergarten rules

I sincerely hope you put some effort and thought into how to solve problems like these. For example, scanning the past 3 notes posted by the reporter to see if there is grounds to ignore the report – or in fact ban the reporter for creating the situation to begin with.

All of this can be solved with a simple strike and value system. If you falsely report someone that’s a strike. If you camp in a group and get multiple reports (within a time-frame), you get automatically banned from that group. If you persistently ban someone (a.k.a bullying) that is another strike. Enough strikes and you get a 7 day warning (or harder depending on the violation).

It wouldn’t require much work to create a system where long-standing, responsible members who benefit the platform – are recognized over trolls that do nothing but ruin this. Seriously. I cannot believe that a planet wide social platform with millions of users, are deploying social rules from the late bronze age.

My thoughts go to the Monty Python sketch “She’s a witch!” set in the darkness of medieval europe. If someone says you are a witch, well then you must be one (sigh). Way to go Facebook, just way to go.

Oh well, I meant to brush up on my Google+ work anyways 🙂

  1. March 16, 2018 at 3:11 pm

    Thanks the internet to have blogs, page and such where we can express freely. If was restrict to just facebook style we were lost. But at the end you said it all , there are a plenty of options including G+, who loose with all this stupidity ? Facebook themselves. So if they can’t manage their incompetence someone else will…

    • March 16, 2018 at 6:35 pm

      Indeed, well put! I must admit I was tempted to jailbreak into it, but at the end of the day – I did nothing wrong. And Facebook allowing trolls to camp in groups and behave poorly without consequence hurts only their own platform.

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